Privacy Policy

This policy explains how Melbourne Acid Washing collects, uses, stores, and protects personal information submitted through our website and quote requests.

We handle customer information with practical safeguards and only use personal details required to respond to enquiries, provide quotes, schedule work, and deliver requested services across Melbourne.

Information We Collect

When you submit a quote request, we may collect your name, phone number, email address, suburb, selected service, and any project details you provide.

We may also receive standard technical information such as browser type and access timestamps for basic site operations and security monitoring.

How We Use Information

We use your information to respond to enquiries, prepare quotes, schedule work, and communicate about requested services.

Your details may also be used to improve our customer service process and website experience.

Data Sharing

We do not sell your personal information.

Information may be shared with trusted service providers only when necessary to deliver requested services or operate core business functions.

Data Security

Reasonable technical and administrative safeguards are used to protect submitted information.

No method of online transmission is fully risk-free, but we take practical steps to minimize unauthorized access.

Your Rights and Contact

You may request access to, correction of, or deletion of your personal information by contacting us directly.

For privacy-related enquiries, please email melbourne.acid.washing@gmail.com.

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+61 401 561 317